Less than half the cost of one employee. Works 24/7.
Your AI employee answers, sells and books around the clock — in Bangla, Banglish and English. 14-day free trial on any plan, no card. Prices in ৳ (BDT), switch or cancel anytime.
Starter
Your 24/7 AI Assistant — answers every customer, books & captures orders. For solo clinics & shops.
Start free trial- 2 channels, 1 page each (e.g. WhatsApp + Messenger)
- 2,000 AI conversations / mo (+ top-up packs)
- Sells & books in chat — product cards, COD orders, appointments
- Understands voice notes & photos
- Bangla · Banglish · English
- Built-in spam protection + monthly AI report
- 2 team seats · Email support
Professional
PopularYour AI Sales Expert — sells, upsells & never misses a customer. For growing clinics & busy pages.
Get started- Everything in Starter, plus:
- All 4 channels + website webchat
- 3 pages per channel — backup pages, one AI brain
- 8,000 AI conversations / mo (+ top-up packs)
- AI voice replies — natural Bangla voice
- Cross-sell, abandoned-cart & win-back automations
- Broadcast campaigns + FB/IG comment auto-reply
- WooCommerce sync — catalogue, stock & orders
- 5 team seats · Priority support
Business
Your AI Sales Team — premium AI at serious scale. For high-volume clinics & teams.
Get started- Everything in Professional, plus:
- 25,000 AI conversations / mo (+ top-up packs)
- Premium AI for complex cases
- 10 pages per channel — multi-page brands
- API & outgoing webhooks
- Advanced analytics & reports
- 15 team seats · Dedicated success manager
Enterprise
Your AI Workforce — multi-brand, multi-location, from ৳50,000/month (annual). Let's talk.
Contact sales- Everything in Reseller, plus:
- Custom conversation volume & SLAs
- Multi-brand / multi-location workforce
- Category exclusivity add-on (your area)
- SSO & advanced security
- Dedicated infrastructure
- Custom integrations & white-glove onboarding
Run more than one business? One login. Every business staffed.
Add your second business under the same account — its own AI team, catalogue and inbox, completely separate from the first. Every additional workspace is 25% off its plan: two businesses on Professional run ৳6,990/mo (save ৳990), each extra just ৳2,990. Up to 5 businesses — beyond that, our Agency plan takes over.
Every plan includes
- AI Receptionist & Sales agents
- Appointment booking & order capture
- Unified inbox across all channels
- Bangla, Banglish & English
- Smart human handover
- Real-time dashboard & analytics
- bKash, Nagad & card billing
- Unlimited AI replies per conversation — never metered
Need something custom or have a large team? Talk to sales.
Cheaper than hiring. Cheaper than a global AI tool.
A Bangladeshi business really only has two other options: hire someone, or bolt a global AI add-on onto an existing helpdesk. Here's how Pinacall stacks up against both — with real, sourced numbers.
Pinacall Professional plan | Hiring 1 CS person | Global AI add-on Intercom Fin, Zendesk AI, Agentforce | |
|---|---|---|---|
| Monthly cost | ৳5,990 (Professional) | ~৳25,000+ base salary | No flat fee — billed per resolution, on top of your existing helpdesk seats |
| Cost per conversation | ~৳0.75 | Varies — plus benefits, festival bonus, training | ~৳120–250 per RESOLVED ticket only |
| Availability | 24/7/365 | One shift (~8–10 hrs); nights & weekends need more hires | 24/7 — once it's set up |
| Native Bangla & Banglish | Yes, built for BD from day one | Depends who you hire | No — English-first, Bangla not a first-class language |
| WhatsApp + Messenger + IG + TikTok | All included | Manual, one channel at a time | Extra integrations, often extra cost |
| Sells & takes orders in chat | Yes — product cards, COD checkout | Depends on training | Ticket resolution focus, not built for chat-commerce |
| Setup time | Minutes | Weeks (hiring + training) | Needs an existing Zendesk/Intercom/Salesforce deployment first |
| Sick leave, turnover risk | Never | A real, recurring cost | N/A — but you're locked into their platform |
| Contract | Monthly, cancel anytime | Notice period, severance | Usually annual, overage auto-billed |
Sources (accessed Jul 2026): Intercom Fin — $0.99 per resolution. Zendesk AI Agents — ~$1.50 (committed) to $2.00 (pay-as-you-go) per automated resolution, on top of Suite seat pricing. Salesforce Agentforce — $2 per conversation, or $500/100,000 Flex Credits, plus a $5/user/mo Agentforce User License. Bangladesh CS Executive salary — averages ~৳25,000/month (range ৳10,000–50,000) per Glassdoor & WorldSalaries, base salary only (excludes benefits, training, festival bonus, turnover cost). USD/BDT ≈ 123. Figures are third-party published rates, not guarantees — always verify current pricing directly with each vendor.
Busy month? Just add conversations
Buy a prepaid pack whenever you need more — like a mobile top-up. No bill shock, and unused conversations roll over. Your AI never gets cut off mid-chat.
Mini
Standard
Bulk
Packs stack on top of your plan and are used only after your included conversations. Buy from your Billing page anytime.